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availability/ capacity lead

gerelateerde items | rss feed | toevoegen | e-mail nieuwsalarm | Recente vacatures van totaljobs.nl | 2008-08-04 10:23:45
Onze opdrachtgever helpt organisaties bij het vlekkeloos laten verlopen van bedrijfsprocessen. Dankzij diepgaande kennis van de markt, processen en systemen realiseren we de kwalitatieve en kwantitatieve doelstellingen van onze klanten. Om dit te bereiken, werken we met gespecialiseerde mensen met de juiste expertis ...
http://www.totaljobs.nl/JobSeeking/job40004346.html

Support Availability Manager

gerelateerde items | rss feed | toevoegen | e-mail nieuwsalarm | The Matchmakers vacatures | 2008-08-27 03:16:56
This position is responsible for providing direct management of assigned Partner relationships in which frontline support is being provided on behalf of CA by the Partner. The position's focus is to cultivate and grow the Partner relationship while ensuring that best in class technical support is continually provided to CA's end customers. Key Responsibilities Conduct in depth assessments, analysis and financial reviews of the Partners nominated by the Channel Sales organization within realm of authority. Present Partner Delivered Support (PDS) program to nominated Partners as well as internal stakeholders and related organizations as applicable. Execute on-site technical support competency reviews for the nominated Partners during the appraisal phase of the PDS process. Document the findings of the on-site PDS competency review; assess results as the foundation for the decision on authorization for the Partner to join the PDS Program. Be involved in the preparation of proposed contracts for those Partners chosen to join the PDS program, to ensure all required adjustments are made to the applicable PDS addendums. Arrange and lead regular status meetings with the Partners to review open support incidents and address any challenges impeding resolution, discuss continuous improvement opportunities and up-sell opportunities. Execute the Partner enablement effort for incoming PDS Partners through the creation of a Support Implementation Plan (SIP), which should include the Partner Support Readiness Training plan. Perform ongoing management of PDS Partners as the first line liaison between the Partner and the technical support organization. Execute periodic reviews of PDS Partner incidents opened to CA backline support to ensure progress. Execute periodic Issue Quality Reviews (IQR) of PDS Partner incidents opened to CA backline support to ensure all required pre-work (research, reproduction, etc) has been completed by the PDS Partner and the incident has been fully documented. Prepare required statistics for Quarterly Business Review (QBR). Conduct QBR with designated Partner personnel includes updating the Support Implementation Plan (SIP). Provide ongoing status reports on PDS Partner activities to upstream management. Fulfill the role of escalation manager for any PDS Partner escalations and to ensure that internal coordination is executed and that the PDS Partner's incident is resolved as expeditiously as possible. Proactively inform Partners of any planned PDS Program enhancements or adjustments, as related to the impact they will have on each PDS Partner's unique situation. Ensure that the PDS Partner's Support team maintains Qualified Support Engineer (QSE) status by following and completing Support Readiness Training plans. Ensure the Partners are subscribed to receive product updates notifications using the available resources (to include New Releases, major Service Packs etc.). Execute the Partner reduction effort for Partners not being sponsored or approved to provide technical support on behalf of CA.
http://www.thematchmakers.nl/index.php/page/JobsRemote/command/detail/vid/40729/bb/1

Napster expands availability to AT&T customers

gerelateerde items | rss feed | toevoegen | e-mail nieuwsalarm | MobileTechNews | 2008-11-04 01:36:10
Napster Mobile music service expansion is due to less restrictive digial rights management requirements from labels and Napster's use of more flexible technology.
http://www.mobiletechnews.com/info/2008/11/04/003017.html

RIM and AT&T announce availability of the BlackBerry Curve 8320

gerelateerde items | rss feed | toevoegen | e-mail nieuwsalarm | MobileTechNews | 2008-12-16 20:19:48
AT&T announces the BlackBerry Curve 8320 as part of its lineup featuring built-in WiFi giving customers with unlimited BlackBerry service plans free access to AT&T WiFi HotSpots in the U.S.
http://www.mobiletechnews.com/info/2008/12/16/191904.html

Sony Ericsson announces availability of the Xperia X1 in U.S.

gerelateerde items | rss feed | toevoegen | e-mail nieuwsalarm | MobileTechNews | 2008-11-13 13:29:40
Sony Ericsson's high-end 3G Xperia X1 will be available unlocked through Sony Electronics beginning November 28 for the MSRP of $799.99. The devices is powered by Windows Mobile 6.1 Professional OS and features a 3" VGA touchscreen display, full QWERTY keyboard, 3.2 MP camera and a full range of digital music options, plus Wi-Fi and Bluetooth connectivity all packaged in a silver metal-finished arc slider handset.
http://www.mobiletechnews.com/info/2008/11/13/122136.html

High Availability VOIP platform by it2is

gerelateerde items | rss feed | toevoegen | e-mail nieuwsalarm | GetAFreelancer.com New Projects | 2008-11-29 00:59:24
We would like to setup a High Availability VOIP platform with open source products, Asterisk, A2Billing, kamilio, with MySQL on CentOS with IPCOP firewall. We look for a Senior Expert to configure the... (Budget: $250-750, Jobs: Audio Services)
http://www.getafreelancer.com/projects/vellekoop_350359.html

www.GrandPrix-Tickets.com - Easy Grand Prix Tickets Nederland New

gerelateerde items | rss feed | toevoegen | e-mail nieuwsalarm | Grand prix | 2008-11-25 13:57:55
Stay up to date about this Grand Prix! Sign up for our newsletter. Please enter your e-mail address:
https://www.grandprix-tickets.com/

T-Mobile USA Announces Commercial 3G Network Availability Expansion

gerelateerde items | rss feed | toevoegen | e-mail nieuwsalarm | MobileTechNews | 2008-09-18 15:11:07
T-Mobile announces 3G network expansion into 27 major markets by the end of 2008.
http://www.mobiletechnews.com/info/2008/09/18/130107.html

Nokia expands Microsoft Exchange ActiveSync availability

gerelateerde items | rss feed | toevoegen | e-mail nieuwsalarm | MobileTechNews | 2008-09-10 15:36:13
Nokia expands its Microsoft Exchange AtiveSync-enabled device range to include all Nokia S60 3rd Edition devices.
http://www.mobiletechnews.com/info/2008/09/10/133006.html

Inter Milan Tickets -- Soccer Tickets Online

gerelateerde items | rss feed | toevoegen | e-mail nieuwsalarm | Inter milan | 2008-12-18 00:30:37
The special one Jose Mourinho has moved to the San Siro to bring European glory back to the San Siro. Mourinho has won four consecutive league titles (two at Porto and two at ...
http://www.soccerticketsonline.com/inter-milan-tickets/

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