Alles over IT service desk agent | rss feed | toevoegen | e-mail nieuwsalarm | VacatureBase | 2009-07-14 05:57:55
BedrijfsomschrijvingWe are working in partnership with Corrigan Bentley to support client, servicing various European Union / European Commission organizations and offices throughout Europe. You'll be working on the premises/behalf of various prestigous EC institutions.FunctieomschrijvingSupporting users with questions and problems relating to physical IT infrastructure, Client / Server applications, Internet, Desktop Operating system and Office productivity tools. You will use for logging, trouble shooting and administration the Service Management tool, remote intervention and other tools.Functie-eisenCurrently we only accept applications from EU/EER citizens. Citizens from outside the EU need not apply. Also, only candidates who are fluent in both French and English are considered. Thanks for understanding.The requirements are:- Knowledge and understanding of physical IT infrastructure (MS / Unix). - Knowledge and understanding of Client / Server applications architecture. - Knowledge and understanding of Internet technologies. - Knowledge and understanding of Desktop Operating system (MS). - Knowledge and understanding of Office productivity tools. - Conversance in the use of the Service Management tool. - Conversance in the use of remote intervention and other tools.Finally, you must have excellent language and communication skills; to be able to explain to each user, in term's they can understand in both French and English, the solution to their incident while remaining polite and professional at all times.ArbeidsvoorwaardenA challenging support position at the heart of Europe (Brussels / Bruxelles), within a dynamic, multicultural and cosmopolitic environment. Excellent remuneration and additional benefits. Relocation assistance offered if needed.SollicitatieprocedurePlease mail info@careersinholland.com or check http://www.careersinholland.com .Bezoek onze website voor meer informatie over deze vacature, of solliciteer direct online via onze website. http://www.vacaturebase.nl/view.php?job_id=83779
